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Job title Branch Managers (Ho Chi Minh City & Ha Noi) Job codeV10146 Salary $3,000 - $4,000 BenefitsBasic salary x 13 months + Allowances + Attractive Incentive + Health Insurance...
Client infoA Global Finance Group
LocationHo Chi Minh City Job DescriptionPurpose:
  • Manage the operation and performance of the Customer Service Center, including but not limited to managing its sales force, underwriting process, customer service and cross-functional coordination.
  • Ensure target achievement of the CSC within its budget and seeking growth opportunity in assigned area
     
Key Relationship:
  • Report to : Branch & Network Manager (expat)
  • Reported by : All staffs of CSC

Key Accountabilities:
  • Managing CSC Sales force – Explore and exploit potential customers in assigned area with given sales force. The sales force should reach the internal benchmark in term of distribution and successful calls as minimum target.
  • Credit process Customer service quality – Ensure the best quality of customer service wherever customers are met & serviced from approaching potential customers to dealing customers with delinquency
  • Expense control Risk management
Requirements
  • University Graduate, marketing qualification or management qualification is preferred
  • At least 5 years of relevant industry or sales/ distribution with multinational companies
  • Practical working experience in a business driven culture and customer service oriented atmosphereExperience in managing a team with both field force and office staffs
  • Financing, banking are advantages 
  • Leadership in both team environment and individual.Interpersonal Communication skill.

ContactDiep, Le (Ms.)
diep.le@stafftoday.net
+84 8 3821 5096
+84 903 859 800